Equifax Removes Webpage to Investigate Possible Hacking

EnlargeRandy Abrams

The consumer credit reporting company said its security teams are looking into another possible breach barely one month after it disclosed a hack that left exposed the personal information of 145.5 million people.

Carroll said in an emailed statement that, "We are aware of the situation identified on the equifax.com website in the credit report assistance link".

Independent security analyst Randy Abrams claims that the company's website was compromised for several hours on October 11 and was redirecting customers to a fake Adobe Flash update download.

In the latest cybersecurity incident, hackers reportedly altered Equifax's credit report assistance page so that it would send users malicious software disguised as Adobe Flash.

Equifax officials on Thursday confirmed that it had taken down the web page, but did not confirm the rest of the report or offer other details.

The breach led to the retirement of Equifax chief executive Richard Smith, who has remained as a consultant to the company during the investigation. Numerous federal agencies and state attorneys general have opened investigations.

The web page in question now displays an error message that tells visitors "the website is now down for maintenance". "We appreciate your patience during this time and ask that you check back with us soon".

Money expert Clark Howard says rather than waiting on Equifax to get itself together, consumers should be proactive and do what they can to protect themselves from identity fraud.

The company has taken part of its website offline after an independent analyst said the site may have been hacked.

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