Kia tops new car quality survey for second straight year

Kia tops new car quality survey for second straight year

Kia has again topped the J.D. Power vehicle quality rankings, with Korean and American brands generally edging out the German and Japanese marques.

Last year, Kia owners reported 83 PP100, but this year, the brand did even better.

According to Kia Motors America on Wednesday, local time, the carmaker earned the highest score of 72 among 32 automotive brands in the annual quality study conducted by global market research company J.D. Power.

Dave Sargent from J.D. Power announcing the results of the 2017 U.S. Initial Quality Study.

It outperformed 12 other premium brands, including Porsche, which had dominated among premium brands for the past four years.

J.D. Power says Hyundai is the automaker with the most segment awards in this year's survey, although all are for Kia-brand models.

General Motors models that rank highest in their segments are the Chevrolet Silverado; Chevrolet Silverado HD; Chevrolet Sonic; and GMC Terrain. Analogous to the Dependability Study, the key difference is that the Dependability study looks at cars over a period of years, while the IQS rates vehicles on the problems owners experience during the first three months of ownership.

The 2017 study s based on responses from almost 80,000 purchasers and lessees of new 2017 model-vehicles.

Ford jumped from 11th place to fourth this year and had 16 fewer problems per 100 vehicles than in 2016.

The industry-average number of problems per 100 vehicles this year was 97 compared with 105 in 2016.

Early warning bells for autonomous technology: The only category to worsen this year is features, controls and displays.

These are the best and worst new cars. There is absolutely no compromise when it comes to the quality and safety of our vehicles. "In fact, Kia, in 2016, was the top-ranked brand whereas 20 years ago it was at the bottom".

Some Kia models were evaluated to have the highest quality among other models of the same segment. "Today's vehicles have more things that could go wrong but fewer things that actually do go wrong". Ram, Acura, Volvo and Ford also saw big improvements in their rankings. Mass-market brands performed better than premium brands for only the third time since 1987, J.D. Power said.

Audio/communication/entertainment/navigation (ACEN) technologies are where most of the problems are being reported. "Consumers will need to be convinced that these systems are foolproof before they will give up driving control to autonomous vehicles", the study said.

Ford, which past year placed eleventh in the study, made significant strides, dropping from 102 PP100.

The "ISQ1" study of the early years measured 89 problem attributes, mainly design and defects, Sargent said, and the current survey, called IQS4, pinpoints 233 problem attributes. In the 15 years prior, the top spot was held by either Lexus or Porsche.

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